Mitzi Benavides, seated and smiling

I build organizations, teams, and systems that can carry real growth without breaking. That work starts with relationships, not org charts, because the trust to move a team in one direction has to exist before any plan does. It is also strategic by necessity: deciding which direction is worth that trust in the first place. I have built that combination at four very different companies, a shoe company built on a giving model, a fast-scaling consumer brand, enterprise software, and one of the largest platforms in the world, and I also run Clear Coast Consulting, where the same instincts get tested against an owner’s own P&L. Underneath all of it is an entrepreneurial streak: given a gap, I would rather build what is missing than wait for someone else to.

Outside of work I am usually moving: training for the next half marathon, on a pilates mat, or on a tennis court trying to fix my backhand. I have lived on two continents and traveled to twenty-five countries, and I will take a conversation about global economics or politics over small talk any day. I care about the same thing at a dinner table that I care about in a strategy meeting: understanding how the pieces actually connect, and what happens when people discover ways to collaborate together.

How I work

Three Guiding Principles

The pursuit of excellence

Good enough is a decision, not a default, and it should be made transparently. I set a high bar and collaborate with others to make sure it's clear.

Invite diverse perspectives

I ask before I decide, and I make it safe to disagree with me. A team that only tells me what I want to hear is an echo chamber with subpar results.

Embrace the difficult conversations

The conversation you are avoiding is usually the one that matters most. I approach these with thought and the north star in mind to avoid delays or unnecessary issues. Clarity is a form of respect.

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Where I’ve been, how I lead, and what I offer.

Track record

Where I’ve been

  1. 2023 – 2026

    Director of Strategy & Operations, SomosVC

    Built the operational foundation from scratch as the second hire, across London, New York, and San Francisco.

  2. 2021 – 2022

    Global Product Operations Manager, ServiceNow

    Built operational foundation for Product organization and launched global onboarding.

  3. 2020

    Global Account Management, Meta

    MBA internship: found a multi-million revenue opportunity through customer interviews and built the playbook for the sales organization to capture it.

  4. 2016 – 2019

    TOMS, then The Honest Company

    Sharpened decisions with real analysis at TOMS; led go-to-market alignment and owned the CRM at Honest.

  5. 2013 – 2016

    Senior Consultant, Triage Consulting Group

    Led SQL-based audit engagements with healthcare clients, turning data into decisions.

  6. Education

    MBA, UCLA Anderson

    Dean’s Honors and Capstone Finalist; B.A. Economics and Political Science from UCLA.

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